The frustrations of online students. Causes and preventative actions
Federico Borges
(fborges@eviu.com)
Professor of Humanities and Philology at the UOC
Academic coordinator of the EVIU online language school
Abstract
The frustrations of online students, which are the result of repeated, serious and problematic situations, have not been studied sufficiently to date. Indeed, the consequences of student’s frustrations can lead to a load that has to be borne by all the agents involved in the e-learning: students, teachers and institutions.
This study highlights the inadequate actions, or complete lack thereof, in terms of each of the agents involved in e-learning, which lead to frustration and serious problems for the student in carrying out their activities. It also provides a list of useful actions to help prevent the causes of frustration identified.
Keywords
frustration, dropping out, online student, virtual student, student, pupil
Submission date: February 2005
Published in: May 2005
