Objectives

• to know the theory, its different approaches and the nature of contemporary conflicts
• to acquire skills of analysis and the ability to plan actions for peaceful interventions, both for the prevention of conflicts and for intervening during their development
• to learn techniques and strategies for intelligent non-violent intervention in conflict situations
• to access information and knowledge to be able to develop efficient intervention programmes and manage the quest for positive specific solutions
• to be able to lead and facilitate negotiation and mediation processes
• to transform the way to communicate both to prevent and to end conflicts.