The Master's in Quality Management allows students to develop the skills to carry out routine quality planning and management tasks in businesses and to obtain an integrated perspective of quality across the organisation. It qualifies students to conduct quality audits, apply both basic and advanced quality techniques, carry out project management and to manage innovation.

 

A total quality approach and process management are used to facilitate organisation of all the elements needed to implement and manage integrated quality, environment, management and occupational risk prevention systems.

 

Lastly, an individual assessment and consensus of a company or organisation are carried out using the EFQM Business Excellence Model. This integrated applicability covers aspects such as:

 

• Planning and implementation of a quality management system based on ISO 9001:2000 requirements.

• Performance of quality audits.

• Implementation of continued improvements in the various areas of the organisation.

• Process management.

• Project coordination and management.

• Innovation management.

• Management of integrated quality, environment and occupational risk prevention systems.

• Assessment of the organisation using the European EFQM business excellence model.

 

More than 1,200 students have taken courses on this subject to date.

For professionals and university graduates who wish to:

 

• Implement and maintain a quality management system.

• Interpret and apply the requirements of ISO standard 9001:2000.

• Conduct quality audits, both internally and on third parties.

• Know and apply the guidelines for ISO 19001:2002 audits.

• Implement continuous improvements in the various areas of the organisation.

• Apply the basic tools and advanced techniques for quality improvement.

• Carry out project management.

• Manage innovation in their company or organisation.

• Draw up processes, assign them to owners and enhance their performance.

• Apply techniques for total quality assurance in the company's diverse transactions.

• Be familiar with environmental management systems and their applicable regulations.

• Apply occupational risk prevention management in the company or organisation.

• Integrate the different management systems in the business strategy.

• Self-assess an organisation using the EFQM business excellence model -version 2003-.

• Conduct the consensus process on the basis of individual assessments.

List of topics

1. Quality auditor. Implementation of SGC. ISO 9001:2008 2. Technician in quality improvement and innovation 3. Manager of integrated systems. Advanced process management 4. EFQM model assessor. Excellence in management 5. End-of-course project

See complete syllabus

Price

4.295 euros

Consult the financial aid that the UOC offers to international students.

 

The programme fees should be confirmed on enrolment.