The Postgraduate in Quality Management facilitates the organisation of all elements required for the implementation and management of integrated management systems. This system integrates the various management models of the business or organisation's strategy, including quality, environment and occupational risk prevention.

 

It is based on process management and a total quality approach, which are key elements in the management of integrated systems.

 

All of the above ideas are geared towards business excellence, for which the course uses the European Excellence Model of the European Foundation for Quality Management (EFQM). An individual EFQM assessment will be carried out, followed by the consensus process.

For professionals and university graduates who wish to:

 

• Draw up processes and assign them to owners.

• Improve the performance of processes in the organisation.

• Apply techniques for total quality assurance in the company's diverse transactions: marketing, purchasing, logistics and sales.

• Be familiar with environmental management systems and their applicable regulations.

• Apply occupational risk prevention management in the company or organisation.

• Integrate the different management systems in the business strategy.

• Implement and audit the integrated management system.

• Self-assess an organisation according to universal principles of management excellence, as set down in the EFQM excellence model.

• Be familiar with the concepts of the EFQM Excellence Model (latest version) of the European Foundation for Quality Management and the criteria on which it is based.

• Identify the factors to use in the self-assessment and apply the grading criteria of the European model to their organisation.

• Conduct the consensus process on the basis of the individual assessment.

List of topics

1. Process management 2. Total quality management (applied to IMS) 3. Environmental management (applied to IMS) 4. Occupational risk prevention management (applied to IMS) 5. Integrated management systems 6. Introduction to the EFQM model/Principles of business excellence 7. EFQM model criteria 8. Assessment process/Plan of actions for improvement 9. Uses of the EFQM model 10. Individual assessment/Consensus of the case study 11. End-of-course project

See complete syllabus

Price

2.395 euros

Consult the financial aid that the UOC offers to international students.

 

The programme fees should be confirmed on enrolment.