This is the entitlement of an individual to request that the UOC comply with its obligation to maintain accurate data, amending personal data when they are inaccurate or incomplete. 

How is it exercised?

The data rectification request should indicate which data are referred to and the correction to be made, and should include documentary proof that the amendment is necessary.

Documentation that must be provided

  • Proof of identity of the data subject (ID card, passport or equivalent). A photocopy should be enclosed.
  • If the request is made through a representative, proof of such legal or voluntary representation should also be provided.
  • Documentary proof that the amendment is necessary.

How long is the decision period?

The UOC will issue a decision on the rectification request within a maximum of ten (10) days as of the date of reception of the request. After this time, if no response to the rectification request has been received, the subject may file a claim with the Catalan Data Protection Agency.

Should the UOC not have the subject's personal data, it will inform the subject of this within ten (10) days.

Should the rectified data have been previously ceded, the UOC will communicate the amendment to the transferee, within an identical period of time, so that the transferee may amend the data, within ten (10) days of reception of the communication.

When can right of rectification be denied?

The UOC may deny rectification of personal data in the following cases:

  • When this is contemplated by a Law or Community law regulation that is directly applicable, or when such regulation prevents the UOC from revealing to subjects the processing of the data to which the access refers.

In any case, the UOC will inform the subject of its right to exercise tutelage before the Catalan Data Protection Agency.