Network and Information Technologies

Management of ICT Systems and Services
Thesis proposal Researchers Research group

Sourcing of ICT systems and services

Following the in-depth case study of the Framework Agreements for the Standardization of ICT Services for the Government of Catalonia, which constituted the first doctoral thesis of the group, our group intends to continue working in the wider research area of outsourcing of ICT services by both private companies and public administrations, including universities.

Dr. Josep Maria Marco-Sim  

Procurement and implementation services for integrated systems

We continue to work in the analysis and development of procurement and implementation methodologies for integrated information systems. These include those based upon customer relationship management (CRM) systems, supply chain management (SCM) systems, enterprise application integration (EAI), projects and information systems integration in general, as well as enterprise resource planning (ERP) systems. Our interests along these lines also include the analysis and development of models and methods for decisional information systems such as those based on business intelligence technology.

Dr. Joan Antoni Pastor  

Novel approaches for ICT services management and governance

Our work and interest focuses on the analysis and development of models and methods for managing ICT services, informed by the principles of IT governance and agile operations. To this effect, one chief aim of the group is to come to grips with, and offer solutions to, the main professional problems found in the domain of strategic management and planning of information systems and ICT services.

Novel formal approaches and methods for researching ICT and IS

Usually orthogonal to and integrated with other lines of research, we are explicitly interested in experimentation and publication with suitable research methods for investigating problems in our field (case studies, action research, grounded theory, design science research, PLS).

Innovative curriculum engineering for ICT programmes at any level

Although probably more suitable for other UOC doctoral programmes such as "Education and ICT", we are interested in researching novel ICT curriculum experiences and approaches at any level, including university and vocational studies, which we aim to do in collaboration with other disciplines such as pedagogy. We already have a doctoral thesis analysing the case of the UOC's innovation on communicative written skills for ICT students, and the design and development of a new transversal system-service in this area. We also have an Industrial Doctorate on analysis of the use of an e-portfolio tool to increase personalized and transversal skills through learning at secondary schools.

Dra. Maria Jess Marco Galindo