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Commercial Capturing and Monitoring
This is the statistical layer
 




Description
 General Data of the application
 Impacts per campaigns and year
 SIEBEL campaigns

 

 

General Data

The general data of the application are shown in this table. They give a view of the breadth, the complexity and the volume of the application.

Description Value
 Number of tables in the database 108
 Volume of the database 3.994,45 Mb
 Number of programs making up the application  16 programs in database PL/SQL
 35 forms/libraries Developper
 2000/Forms 6.0
 2 Web processes
 Interface with other applications  Telematic Academic Management
 Continuing Education Academic Management
 Tercers (personal data)
 Number of users working with the application It is an external Web
 Number of management users 30

 

Impacts per campaign and year

The following are the data relating to the number of impacts (i.e., people visiting this application who end up requesting a service from the UOC). Campaign: period during which students can matriculate for a certain teaching service on offer.

Campaigns Year 2000 Year 2001 Year 2002
 Number of campaigns 9 14 4
 Total impacts 62,389 81,477 29,868


SIEBEL Campaigns

Siebel data regarding the campaign for the period December 2001- March 2002.

University Degrees
 Number of incoming phone calls (effective calls) 1.290
 Number of phone calls issued (effective calls)  2.800
 Number of e-mails sent (information mailbox) 1.200
 Interconnected Sees Barcelona, Madrid, Valencia and Seville
Postgraduate Information
 Number of incoming phone calls (effective calls) 202
 Number of phone calls issued (effective calls) 939
 Interconnected Sees Barcelona, Madrid, Valencia and Seville
Graduate in Multimedia Studies
 Number of incoming phone calls (effective calls) 204
 Number of e-mails sent (information mailbox) 180
 Interconnected Sees Barcelona, Madrid, Valencia and Seville

Siebel data regarding the campaign for the period December 2002- March 2003.

University Degrees (GMMD included)
 Number of incoming phone calls (effective calls) 1.207
 Number of phone calls issued (effective calls)  3.860
 Number of e-mails sent (information mailbox) 1.800
 Interconnected Sees Barcelona, Madrid, Valencia and Seville
Postgraduate Information
 Number of incoming phone calls (effective calls) 356
 Number of phone calls issued (effective calls) 1.114
 Interconnected Sees Barcelona, Madrid, Valencia and Seville

 

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mirador@uoc.edu       © FUOC 2001       Last updated data: 20.10.03
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