5/4/10

«Everything that appears in the press about the police tends to be negative»

Howard Giles

Howard Giles

In some countries the police are seen more as a threat than as the authorities. To what point does this represent a certain failure of the democratic system?
I wouldn't see it so much as a failure because there are many places where the relation with the police is based on fear and, despite this, they are democratic systems. In some of them the police are seen as a tool of the government while in others they are perceived as an organization much more independent from the executive. For example, in Santa Barbara County, where I live, citizens democratically choose the sheriff and candidates for becoming police officers have to pass a series of exams, even the polygraph, but in the end some members of the community have the legal authority to decide whether or not they are in favor of the police candidate.
Historically, the relation of citizens with the police has been based on the force that police have. Can we say that in the United States the tendency of this unbalance of power is to move toward more of a relation of trust?
More and more there is the tendency to apply community police action, which consists of cooperation between police forces and civil society. We've realized that when there is a problem in a neighborhood cooperative action with residents is much more efficient than purely police action.
Is a white police officer in the United States perceived the same way in the state of Oklahoma, where 72% of the population is white, as in Los Angeles or New Orleans, where the majority of the population is black?
It depends on the city. At times having police officers from ethnic minorities is worse because they may be seen by members of their community as people who have sold out to the system. And in addition, the police officers often have a cultural basis regarding how police from their countries act, which is quite different from how it is done in the United States, as occurs with Mexican or Vietnamese immigrants.
A few months ago in New York, a program was started to encourage police officers to speak a second language. Do actions of this kind help to create greater trust among citizens?
Bilingual officers have more points for being promoted up the police ladder, and for this reason some learn another language but, by contrast, don?t show any interest in the culture that is behind this language. And sometimes this factor may be more important than simply speaking another language. On the other hand, it is also important that newcomers show willingness to adapt to the culture and norms of the welcoming country and that it not always be the police force that adapts to them. For that reason the case of bilingual police officers may make things worse because as long as police try to adapt themselves to that culture, these ethnic minorities won't make any effort to respond in kind.
In 2009, a survey of the Center Hispano Pew stated that 78% of whites and 61% of Hispanics trusted the police while only 55% of blacks did. To what extent do images such as that of the brutal beating of Rodney King at the hands of the Los Angeles police in 1991 continue to weigh on blacks?
There are other data that affirm that Hispanics trust the police even more so than Anglo-Americans. Regarding blacks, the Rodney King case was very complicated. King was no saint, but those events destroyed the good work done by thousands of police officers. It's also true that everything that appears in the press about the police tends to be negative, while there are many more positive aspects that never appear in the media.
Speaking of the media, the image that we have of the police is also conditioned by television and cinema. To what point have television series that marked a point of inflection, like Hill Street Blues, given a more human image of the police force?
I can't give you an opinion on this case but I can about The Golden Girls, the popular comedy starring four older women. Many students commented to me that it was a program that presented a positive image of old people, however if you analyze it in greater depth you realize that many people perceived it as mockery, that those old women were actresses and that the butt of most of the jokes were, precisely, old people. Therefore, it's difficult to evaluate the effect of series like Hill Street Blues. Other programs, such as Cops, a reality show that gives a sensationalist image of the police, are just horrendous. The Santa Barbara Police Department, where I work, doesn't want to participate. But deep down, Cops shows what the people want to see: confrontation, drama, action and violence, and all of this involves presenting an authoritarian and violent image. If they showed the day to day police routine people would get bored. The problem is that even the police themselves have internalized this media message and they also want to give this image. In David D. Perlmutter's excellent book Policing the Media, Street Cops and Public Perceptions of Law Enforcement, the author spent a long time patrolling with police officers and taking photographs of them. And the officers themselves told him what he had to show and not show because they were concerned with giving this image of action. So, from the police themselves there is an ambiguous attitude regarding how they are portrayed by the media.
What did change the image of the police and firefighters, specifically in New York, was September 11.
At the time it had a very positive impact but now this has largely dissolved because there is no longer the threat to safety that existed at that time. And I would say that it was the firefighters who walked away with the greatest glory, something habitual in these cases. On the other hand, in moments of crisis in the United States, such as September 11, a typical reaction occurs among the community consisting of closing ranks and joining together. Thus, those attacks had a positive impact but this proved to be of limited duration.
American society is armed to a much greater degree than European society. How does this affect relations with the police force, which is legitimized to use force?
Indeed, the United States is more dangerous because there are more weapons. And we are not only dealing with firearms. It is quite common for youth gangs to use sharp instruments, such as switchblades, because they know that if they are arrested the sentence is less severe. All in all, it is a widespread problem that complicates matters. The dangerousness of the situation comes to the fore, for example, when a police officer stops a car since it is more complicated to approach a suspect if they are armed. But Americans aren't the only ones who are armed. My country, the United Kingdom, has very restrictive laws concerning the possession of weapons and, by contrast, as of a short time ago police officers began carry arms because there is the danger that civilians may dispose of a weapon.
A few years ago in the United States Hispanics surpassed blacks in terms of percentage of the population. These two communities frequently have a mutual mistrust because they are fighting for the same jobs. Has this bad relation worsened due to the economic crisis?
In principle this should have been the case but I don't see this happening. On the contrary, both communities have become conscious of the fact that this rivalry is hurting them and that what they have to do is stand up for themselves as minorities. For this reason they are beginning to join forces, to work together as people of color. The same thing occurs with the different Asian communities that competed with each other in the past and now, by contrast, increasingly display Pan-Asian community sentiment.
Let's speak for a moment about the relation between sexes. Might we say that the feeling of superiority that in the past occurred among men with respect to women is disappearing with the new generations or is it still internalized?
There have been immense changes in the position and influence of women, but these attitudes continue to be present in society even though now people are more cautious about displaying them. A short while ago my wife lost her voice and several men made this comment to me, "talk with my wife and maybe she'll lose her voice to!". So, the stereotype is maintained that women talk too much. This is one example that indicates that men still feel the need to act this way. And the same occurs with women.
The social networks (Facebook, Twitter...) have allowed more interpersonal communication than ever before. Are we speaking of a new paradigm or is it only the same paradigm adapted to new technologies?
We will be able to answer this question in the future, but yes; a certain qualitative change can be detected in the sense that the new generations have the capacity to do several things simultaneously. It's the case of a young officer who was writing an SMS while receiving orders from a superior. For him this was normal because he was writing and listening at the same time. There is, therefore, a dysfunction between generations. Another difference is the subject of privacy. The moment that a conversion takes place by e-mail it is no longer as private as a normal conversation. Thus, it is undeniable that there is a qualitative change and much evidence points out that we are truly faced with a new paradigm. On the other hand, when e-mail first appeared it seemed to be the panacea of communication among equals. However, there are studies that suggest that in reality it is worse, because from the moment that you don?t know who you are talking with, your desire to know is even greater: you need to know whether that person is man or woman, black or white, married or not, etc...

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