Management of ICT Systems and Services

Propuesta de tesi Investigadores/as Grupo de investigación

Sourcing of ICT systems and services

Following the in-depth case study of the Framework Agreements for the Standardization of ICT Services for the Government of Catalonia, which constituted the first doctoral thesis of the group, our group intends to continue working in the wider research area of outsourcing of ICT services by both private companies and public administrations, including universities.

Dr Josep Maria Marco-Simó  

Procurement and implementation services for integrated systems

We continue to work in the analysis and development of procurement and implementation methodologies for integrated information systems. These include those based upon customer relationship management (CRM) systems, supply chain management (SCM) systems, enterprise application integration (EAI), projects and information systems integration in general, as well as enterprise resource planning (ERP) systems. Our interests along these lines also include the analysis and development of models and methods for decisional information systems such as those based on business intelligence technology.

Dr Josep Maria Marco-Simó  

Novel approaches for ICT services management and governance

Our work and interest focuses on the analysis and development of models and methods for managing ICT services, informed by the principles of IT governance and agile operations. To this effect, one chief aim of the group is to come to grips with, and offer solutions to, the main professional problems found in the domain of strategic management and planning of information systems and ICT services.

Dr Josep Maria Marco-Simó  

Innovative curriculum engineering for ICT programmes at any level

Although probably more suitable for other UOC doctoral programmes such as "Education and ICT", we are interested in researching novel ICT curriculum experiences and approaches at any level, including university and vocational studies, which we aim to do in collaboration with other disciplines such as pedagogy.

This research line has the aim to design new pedagogical approaches to ICT curriculum using curricular service engineering with the pedagogical perspective of professional competence.

We already have a doctoral thesis analysing the case of the UOC's innovation on communicative written skills for ICT students, and the design and development of a new transversal system-service in this area. We also have an Industrial Doctorate on analysis of the use of an e-portfolio tool to increase personalized and transversal skills through learning at secondary schools.

MJ Marco-Galindo, JM Marco-Simo, M Fuertes-Alpiste, “A Computer Engineering Curriculum Model for Teaching Software Development to Bridge the Gap between Academia and Industry”. INTERNATIONAL JOURNAL OF ENGINEERING EDUCATION, 2018.  34 (4), 1400-1410

Marco-Galindo, M. et al., A transversal model for learning and teaching writing skills in ICT engineering degrees. In IEEE Global Engineering Education Conference. EDUCON 2012.

Dr Maria Jesús Marco Galindo LAIKA

Information systems for emergency management and disaster response

This thesis proposal focuses on cases studies about design, implementation and/or use of information systems for emergency management and disaster response. It includes either systems designed specifically to support emergency professionals in crisis and disaster early warning and response, either systems of general purpose used by emergency professionals or other stakeholders (included volunteers, citizens or NGOs) as tools for crisis and disaster early warning and response, such as social media.

Research methodologies for these case studies will usually combine qualitative and quantitative techniques.

Dr Josep Cobarsí